Mobile Direct Online Reviews

Mobile Direct Online has an overall rating of 4.3 based on 98 reviews. Customer feedback on Mobile Direct Online is mixed: Mobile Direct Online reviewers highlight positive aspects like competitive pricing, wide product selection, fast shipping, which strongly appeal to budget-conscious consumers, tech enthusiasts, online shoppers. However, Mobile Direct Online is often criticized for its customer service issues, website navigation difficulties, occasional stock shortages.

4.3/5.0

98 reviews

5 Stars

75

4 Stars

6

3 Stars

2

2 Stars

3

1 Star

14

All Mobile Direct Online Reviews (98)
Addison.Graham
February 19, 2023
"Super fast shipping"
Shipping was super fast. The phone arrived in great shape.
BeckyBurton
February 16, 2023
"Been on a new contract with my phone for 5 days..."
I've had my phone on a new contract for five days now, and it’s still not connected.
silverfish589
February 16, 2023
"The Xbox I got for my son's birthday..."
The Xbox I got for my son's birthday was just dropped off on the doorstep, and there was no note left. I only discovered it through a pic on the Royal Mail tracking site. It felt like I was told, 'tough luck!!!'
diannachkhaidze54
February 08, 2023
"Everything went as planned"
Everything went as planned. Appreciate it!
StevenPearson
February 02, 2023
"Absolutely not, I won't do that"
Nope, I ain't gonna joda. I'm gonna choose to opt out from that.
VernonDean
February 02, 2023
"Top-notch Refurbished Smartphone"
I was a bit hesitant about purchasing a refurbished phone, but when I got it, it felt just like a brand new device with zero problems. The service was excellent, and the phone is legit. I’ll definitely be back for more!
Eleanor.Howard
January 28, 2023
"Outstanding Customer Support"
This phone is just what I wanted, matching the description perfectly. The delivery was quick, and the service was top-notch. I’ll definitely shop here again!
ClydeGog
January 23, 2023
"Super fast delivery"
Super fast delivery, I can't complain about Mobile Direct's speed, but the courier, DPD, is a whole different story—just terrible! I never thought I'd say this, but they're even worse than Hermes.
tinyleopard946
January 23, 2023
"Authentic Mobile Device"
This exceeded my expectations for a brand that's not super well-known. The phone is fantastic, and the customer support is quick.
KellyPerez
January 19, 2023
"So far, so good!"
Overall, it’s been a solid experience. Everything went smoothly except for the incorrect charging brick. That said, the customer support crew is super responsive and fixed the problem in no time. Thanks a bunch!
smallpanda409
January 17, 2023
"Fast Delivery of the Product"
The item showed up in no time. Everything matched the description. I'm really pleased with my new phone.
purplebutterfly643
January 10, 2023
"Everything's great"
I'm super happy with the cost and the selection of phones.

The shade I picked turned out to be not as nice as what was shown, and I got a call checking if I was okay with that or if I wanted to switch to another color.

The delivery was fast.
goldenduck503
January 07, 2023
"Awesome Buy"
I was a bit unsure about getting an iPad from this site, but I went ahead and made the purchase. It arrived in perfect condition. Awesome buy!
silverbird273
January 04, 2023
"Came just as I requested and quicker than I thought..."
Came just as I requested and quicker than I thought it would.
blacklion850
December 08, 2022
"Let Down"
Feeling let down. The device comes with a foreign plug, so I gotta shell out extra cash for an adapter.

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